Prime Time Party & Event Rental

I had an amazing experience with this company! We had a mix up at our wedding and thought we were getting the table cloths from our venue. We got there the day of and didn’t have any table cloths! I called and of course was panicking and said I needed to rent table cloths right now. The lady on the phone was amazing and worked her magic to get me an order right then! I’m am so thankful! If it wasn’t for her we would have been stuck with throw away ones for our wedding and I would have been super upset! Thank u so much for all your help! I am beyond grateful!

Had some last minute Thanksgiving day plans change and needed more seating 2 days before Thanksgiving and I was able to get a rental estimate for a table and chairs for 8 for $26. The whole ordering process was done online and over the phone and took not even 10 min and the ladies were friendly and competent. I would definitely recommend Prime Time to others.

We use Prime Time for all of our rentals at our venue. They are super easy to work with and their show room is Amazing! I actually meet my clients there to pick out and discuss their decor choices. They have so many options that fit every style and trend. I love coming up with new looks for our clients. Their staff is very helpful, from sales, to pick up and delivery, we love working with them.

We used Primetime Rental for our wedding linens as well as a large arch for our ceremony. The arch was beautiful and a great touch to our outdoor wedding! The staff that came to set it up was friendly. We received the wrong linens order and tried to contact them but all the staff was busy. Luckily we were able to make do and no one except me and the venue owner noticed. Overall good experience.

Terrible experience that made an alreadystressful time even worse. I contacted Prime Time in August regarding renting tables, chairs, & a dance floor for my wedding. When setting up the rental, I stressed that the venue had a packed dirt floor & was assured they would provide a subfloor & that they were experienced with this sort of job. When they arrived, 2 days before the wedding, they had only the floor panels, no subfloor. They left, saying they would sort it out, but hours later, we still hadn't heard back, & I had to repeatedly reach out to the company for follow up. Someone finally came out the next day to "fix" it, but instead of bringing an actual subfloor, they tossed down a few misshapen sheets of plywood & put the dance floor on top. They didn't even follow a simple request regarding the placement, so the floor they placed was off-center, oddly angled, with panels that weren't locked, & several of the rubber trip panels along the sides were 1-2 inches from the ground, causing a tripping hazard. Just our rehearsal run through, with 8 people walking slowly over the floor, led to the panels shifting & coming apart (since they weren't actually locked in place) & the trip guards falling off. Not only did it look terrible, it wasn't functional & was a safety hazard. I contacted the company's emergency line & was told someone would be out "first thing in the morning". They didn't arrive until *noon*, & did not have any sort of solution to the issue. We called & spoke with the owner who was dismissive & abrasive, insisting they had never used anything except these warped sheets of plywood for subflooring. He also tried to claim that the associate whom I had been in contact with for over 2 months didn't work for his company. We insisted they remove the floor, as it posed a safety hazard, & they had made it clear they couldn't install it safely or properly. The owner agreed on the phone to provide a full refund for the cost of the floor, but I have since reached out about the refund, but the company isn't responding to me.